Responsible Gaming

WETTPUNKT is offering you a large variety of Games and Sportbettings with the aim to provide you with exciting entertainment. Trusting in your luck, you will be also in a position to raise financial wins, but your subject expectations should always stay reasonable and realistic. By gambling you should never exceed your budget or make yourself dependent on games or betting. To support Players at risk Wettpunkt International Ltd. provides the following possibilities:

Reality Check

This way a Player will keep control about his gambling.

It is obvious, that none of the game or betting offerings presented to you by WETTPUNKT can provide you the regulatory information or the feedback you normally would get by your game partners or other persons. But to compensate this disadvantage, WETTPUNKT is offering you the functionality of a "Reality Check". The specification of your individual limits certainly will not diminish your level of entertainment of gambling or betting, but will help you substantially to stay in line with your financial plans.

If you want to take advantage of this service, we encourage you to activate the "Reality Check" in your "Personal Limits" as shown in the WETTPUNKT Web-Site. You also are invited to contact the WETTPUNKT Customer Service by email office@wettpunkt.com or by phone +43 1 70116 0.

The automatic reality check will:

interrupt the game,
display for how long the person has been playing;
display the earnings and losses of the gambler within this interval;
it will be displayed as long as the gambler confirms the message;
provide an opportunity to end the session or continue with it.

This feature can be modified in the master data (Personal Profile).

Self-evaluation test

This test provided by the international organization GAMBLERS ANONYMOUS determines whether you are a compulsive gambler or not.

The following questions shall determine whether a person is a compulsive Player and how this person can be supported to quit gambling:

1. Did you ever lose time from work or school due to gambling?

2. Has gambling ever made your home life unhappy?

3. Did gambling affect your reputation?

4. Have you ever felt remorse after gambling?

5. Did you ever gamble toget money with which to pay debts or otherwise solve financial difficulties?

6. Did gambling cause a decrease in your ambition or efficiency?

7. After losing did you feel you must return as soon as possible and win back your losses?

8. After a win did you have a strong urge to return and win more?

9. Did you often gamble until your last dollar was gone?

10. Did you ever borrow to finance your gambling?

11. Have you ever sold anything to finance gambling?

12. Were you reluctant to use "gambling money" for normal expenditures?

13. Did gambling make you careless of the welfare of yourself or your family?

14. Did you ever gamble longer than you had planned?

15. Have you ever gambled to escape worry, trouble, boredom or loneliness?

16. Have you ever committed, or considered committing, an illegal act to finance gambling?

17. Did gambling cause you to have difficulty in sleeping?

18. Do arguments, disappointments or frustrations create within you an urge to gamble?

19. Did you ever have an urge to celebrate any good fortune by a few hours of gambling?

20. Have you ever considered self destruction or suicide as a result of your gambling?

Personal Limits and Self-blocking

Responsible gaming is very important for WETTPUNKT. Therefore WETTPUNKT provides you with different possibilities to protect themselves from compulsive gambling.

Personal Limits

WETTPUNKT provides different limits to be able to take self protection measures as efficiently as possible. By choosing "Personal limits" in the navigation bar you can determine your own desired limits.

To protect you, personal limit increases will never be carried out by WETTPUNKT before a week. Limit reductions will of course become effective immediately.

Furthermore, you have to define a period of time for which the determined limits shall be effective. There you can choose between a day, a week or a month. This selection is available under "Selection of time" in the input mask "Personal limits" (to be selected via the navigation bar).

You can select between the following limits:

Stake limit

There you control that your stakes are kept within the limit and the period of time determined by you. Attempts to exceed such limits are rejected. You have the possibility to increase your stake limit again and the new limit will become effective within a week.

Loss limit

To keep a potential loss as small as possible a maximum loss can be defined this way. When this limit has been reached no further stakes can be placed within the defined period of time. This limit can be increased just like every personal limit and will become effective within a week.

Session limit

Here you can decide how long you want to stay logged in. After the period of time defined by yourself has run out, you are automatically logged off the system.

Self-exclusion

To support compulsive gamblers at risk you can block yourself by setting your stake limit under "Personal limits" in the input mask to "0" (to be selected via the navigation bar).

Any changes increasing the limit will become effective within one week.

Furthermore, WETTPUNKT is offering you for an additional and extended Self Protection the following support:

A minimum 6 month self-exclusion period
A permanent irrevocable self-exclusion period.

This will mean that you won't be able to logon with your account details within the respective self-exclusion period or in the last case, never ever. For all these measures, it is obligatory to send an email to WETTPUNKT, specifying the required action.

Any changes reducing a limit or introducing a limit shall be effective immediately upon receipt of the request.

Advice

To prevent compulsive gambling a Player shall stick to the following advice:

Don`t gamble when you are stressed!
Have regular breaks!
Set personal limits in terms of your gaming stake and loss before you gamble!
Don`t subsequently increase these limits!
Don`t ever gamble under the influence of drugs or alcohol!
Don`t try to compensate losses by higher risks!

Further advice and support in terms of Responsible Gaming

The following links show organizations dealing with this topic that may support compulsive Players.